Frequently Asked Questions

How does Soul Story maintain safety regarding COVID?

First, we keep our team small. Only two representatives would be on-site at a time. We conduct temperature checks and symptom checks prior to every visit. Furthermore, we wear masks and maintain a 6 feet distance. We also disinfect any surfaces we come into contact with including the equipment we bring. If you have particular concerns or questions, please reach out.

Where are the videos shot?

Videos are shot on location in your home, the home of your loved one, or another location of your choosing. We come to you at a time that is convenient for you.

How much is the service?

Our standard package includes consultation & interview map with one of our facilitators, story-generating prompts, video shoot on-location (setup, sound, lighting, photo collection), video editing, music, title graphics, cinematic b-roll, up to 90 minutes of the finished video, digital delivery via download & USB drive. Our service starts at $1,795, 50% is due to begin the process, and the balance is due upon delivery.

How long is the completed video?

Your finished Soul Story may be up to 90 minutes. It may be shorter depending on what we covered in the interview and other factors. Rest assured it will capture the memories, wisdom, and stories we clarify with you.

How long does it take to get my finished Soul Story?

It depends on scheduling and availability, but generally, a project takes about 2-4 weeks from start to finish.

How does the service work?

1. We will discuss your vision, the subject matter you wish to capture, and more about our process.
2. If you would like to work with us, we will collect a deposit and provide you with information on preparing for the video shoot.
3. Our consultant and videographer will come to the location of your choice, set up cameras and lighting, and facilitate storytelling. Don’t worry. We are experts at easing nerves and creating open, intimate space for sharing.
4. For 2-4 weeks, we will edit the footage we captured, add in photographs and graphics, and put a beautiful touch on your story.
5. You will receive your finished Soul Story via a digital link for access on our platform or digital download. Physical media is available as well.

Who would want to hear my story?

It’s very common for the subjects or our Soul Stories to be somewhat self-conscious. Keep in mind that the purpose of our service is to create memories and connections from generation to generation. Ultimately, your story is about the viewer, their memories of you, and their ability to understand a little more about their own history and heritage.

Can’t I just record a video interview myself?

Of course. Like many services, be it an oil change or haircut, you can do it yourself. Those who choose to work with us are looking for high-quality video production and the expert questions and guidance we provide. If the choice is between a DYI video or not capturing the story, we encourage you to record it yourself. Whenever you may be ready for our services, we would be happy to talk with you.

How much does the service cost?

Our standard project includes pre-interview orientation, on-site videography, professional interview, editing, graphics, and digital delivery of the final video. We generally invest 30 hours or more on every Soul Story. The rate for the entire project is $1495. We collect a 50% deposit prior to video recording, and the balance when your Soul Story is delivered.

How do I know what to talk about?

This is perhaps our most common question. Sparking memories and asking the right questions at the right time, is our specialty. We work with you to uncover what is most important to capture and we will guide you every step of the way.

How do I get started?

If you are interested in getting started, reach out and we can talk through the process.
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